(4.5 / 5)1839+ Ratings

Customon Reviews

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Overall Rating

4.5
14 Reviews
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About Customon

Customon is a marketplace for custom t-shirts and custom clothes. They offer a variety of personalized gifts and accessories designed by independent artists from around the world. In addition to purchasing pre-designed items, customers can use Customon's T-shirt Designer to create their own t-shirt, caps, phone cases, mugs, and a variety of custom products. They have over 50 products available for personalized gifts. Customon also provides a platform for artists to sell their designs. Artists can list their designed items on Customon's marketplace or sell on their own branded shop. Customon handles the printing and shipping of the products. They offer worldwide shipping, secure payments, and a 30-day easy return policy. They also provide local support 24/7.

Customon Pros & Cons

Pros of Customon.com:

  • No Minimum Order Quantity: Customon allows customers to order any quantity of products without a minimum order requirement.
  • Streamlined Design Process: The website offers a user-friendly design interface where customers can easily customize their products with various design options.
  • Customization Options: Customers can upload their own designs or select from a range of pre-uploaded designs, including text and visual media.
  • Low Minimum Order Quantity for Sales: For those who want to sell their designs, there is no minimum order quantity, and no setup fees are charged.
  • Decent Selection of Products: Customon offers a variety of customizable products, including apparel, coffee mugs, phone cases, and masks.

Cons of Customon.com:

  • High Prices: Customon's prices are generally higher compared to other alternatives, especially for single items.
  • Long Shipping Times: Delivery times can range from one to four weeks, and shipping costs are at least $5.99 per order.
  • Customer Service Issues: There have been several complaints about poor customer service, including unresponsive customer support and issues with returns and exchanges.
  • Security Concerns: Some customers have reported concerns about the security of their personal and financial information, including instances of fraudulent activity.
  • Mixed Reviews: Customon has a mixed reputation with an average rating of 3.5 stars based on 39 reviews, and a trust score of 78% from ScamAdviser, indicating a medium to low risk but with some negative reviews.

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Customon Customer Reviews (14)

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Jennifer Dickinson
Jennifer Dickinson
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Feb 15, 2023
Brock Cantor
Brock Cantor
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Feb 15, 2023
Roger Ostrom
Roger Ostrom
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Feb 15, 2023
Franziska Foerster
Franziska Foerster
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Feb 14, 2023
Annamarie Murray
Annamarie Murray
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Feb 13, 2023
Maria Ehrlichmann
Maria Ehrlichmann
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Feb 12, 2023
Danielle Owens
Danielle Owens
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Feb 11, 2023
Dolly Holt
Dolly Holt
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Feb 11, 2023
Barbara Moench
Barbara Moench
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Feb 11, 2023
Demetria Calabrese
Demetria Calabrese
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Feb 11, 2023

Customon Customer’s Q&A

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Customon Features and Benefits

Here are some key features and benefits of Customon.com:

  • No minimum order quantities: This makes it a great option for small businesses or individuals looking to order custom products in small quantities.
  • Streamlined designer: The design tool is quite simple, making it easy for users to create their own custom designs.
  • Ability to sell your designs: Users can upload their own designs and sell them on the platform. Future customers will be able to select these designs if they would like to. The user will receive an income share for any sales that are made.
  • Wide range of custom apparel items: Customon offers a wide range of custom apparel items, along with accessories such as coffee mugs, phone cases, and masks. There are numerous designs to choose from, or users can upload and add their own design if required.
  • Worldwide shipping: Customon provides worldwide shipping, which is available as standard or express delivery.
  • 30-Day Easy Return: Customon wants to ensure users are 100% happy with their purchase, so they offer a 30-day easy return policy.
  • Local Support 24/7: Customon provides dedicated support 24/7.

Please note that these features and benefits are based on user reviews and may not reflect everyone's experience with Customon.com. It's always a good idea to do some research and read reviews before making a purchase.

Customon Pricing

Customon.com Pricing: Customon's prices vary widely depending on the product category and order quantity. Here are some key points:

  • Blank Coffee Mugs:

    • Single mug: $15.95
    • 6+ mugs: $15.15 each
    • 577+ mugs: $4.79 each
  • Custom Apparel:

    • Prices decrease with larger orders, but specific pricing for custom apparel items is not detailed in the provided sources. However, it is mentioned that prices are quite high compared to alternatives.
  • Shipping:

    • Free standard shipping on orders over $50
    • Expedited delivery available at an additional fee
    • Shipping times range from one to four weeks

For precise pricing on custom apparel, it is recommended to visit Customon's website or contact their customer service.

Customon FAQs

FAQ

How To Open A Customon Account?

To open an account on Customon.com, follow these steps:

  1. Visit the Customon.com website.
  2. Look for the "Sign Up" or "Register" option, usually located at the top right corner of the homepage.
  3. Click on it and you will be redirected to a registration page.
  4. Fill in the required information, such as your name, email address, and password.
  5. After filling in the information, click on the "Create Account" or similar button to submit your registration.
  6. You may need to verify your email address to activate your account. Check your email for a verification link and click on it to complete the registration process.

Once your account is set up, you can start designing and selling your items on Customon. You can also track all of your recent and past orders via the "My Orders" page. Remember, it's always free to sign up for an account with Customon. Enjoy your designing journey!

FAQ

Customon Alternatives

Here are some of the top alternatives to Customon.com:

  1. Zazzle: Known for its wide range of customizable options for men, women, kids, and even babies. No minimum quantity, order 1 or order 100! You can also add personal edits to already existing designs.

  2. Allied Shirts: Offers budget options and great templates to choose from. They also offer free shipping on all full-price orders.

  3. Cafe Press: Provides an easy-to-use design tool and customizable pre-designed templates.

  4. Printful: Offers high-quality custom products for individuals and businesses alike. They provide a diverse range of personalized apparel, accessories, and home decor.

  5. Bella Canvas: Known for its quality and variety of products.

  6. Teadless: Offers a unique artsy vibe.

  7. RushOrderTees: Ideal for those in a rush.

  8. Uberprints: Another great option for quick orders.

  9. DesignAShirt: Offers a more hands-on approach.

  10. Printplanr: Known for its user-friendly interface.

Remember, each platform offers a unique set of features and customization options, so consider specific needs when choosing a provider.

FAQ

How can I contact Customon?

You can get support via their email address: support@customon.com.
FAQ

What is Customon's cancellation policy?

Unless otherwise instructed, you cannot cancel an order after it has been submitted. A product cannot be canceled once printing has started on it. Orders that haven't started printing yet can be canceled with a cancellation cost of up to 15% of the total order amount.
FAQ

What if Customon's orders arrive damaged?

If a product is damaged when it is delivered to you, you must report the damage to CUSTOMON customer care within 14 days of receipt in order to arrange for the free delivery of a replacement item.
FAQ

How long does Customon deliver their orders?

Normally, Customon's orders will be shipped within 2-3 working days.
FAQ

Do I have to sign up to experience Customon's services?

It is advised that you should register an account to better experience Customon's services.
FAQ

About customon.com Prices and Cost?

At Customon.com, the prices for each product category can vary widely. This is because the artists who create the designs have total control over their work, including their non-negotiable public sale price. The site also offers a range of shipping methods, including Express shipping for faster delivery, though this option may cost a bit more. The shipping cost can be estimated before placing an order by adding the desired products to your cart. The shipping cost will then be calculated based on your shipping location and chosen shipping method. Please note that Express shipping is not available for every country. Prices can decrease with larger orders, going as low as $4.79 per item for orders of 577 or more. However, prices will increase significantly if you want to add a custom design. Some of the bestsellers on the site are priced at $25.25. Please note that all prices and costs are subject to change.

FAQ

About customon.com Popular Products and Services?

Customon.com is a marketplace for custom t-shirts and custom clothes. They offer a wide selection of items that can be personalized to meet specific needs and preferences. Their product range includes uncommon apparel, personalized gifts, and accessories designed by independent artists from around the world.

In addition to apparel, they offer a variety of custom products such as caps, phone cases, mugs, and more. They have over 50 products available for personalized gifts for friends and family.

Customon also provides a platform for artists to sell their designs. Artists have two options to sell their designed items: they can list their designed items on the Customon marketplace or sell on their own branded shop. The process of opening a shop on Customon is free and can be done in minutes.

Their website also features a design tool that allows users to create personalized products. They offer worldwide shipping, secure payments with 256-bit SSL encryption, and a 30-day easy return policy.

Their bestsellers include men's t-shirts and other items that can be customized according to the customer's preferences. They also offer a broad selection of items, from hoodies and t-shirts to accessories and home décor pieces.

FAQ

Can you tell me more about customon.com?

Customon is a marketplace for custom t-shirts and custom clothes. It offers a wide range of custom apparel items, along with accessories such as coffee mugs, phone cases, and masks. Uncommon apparel, personalized gifts, and accessories designed by independent artists from around the world are available at Customon. You can also use their T-shirt Designer to make your own t-shirt, caps, phone cases, mugs, and a variety of custom products. They have over 50 products for your personalized gifts for friends and family. If you have some design ideas to turn them into profit, you can sell your designs on Customon. You have 2 options to sell your designed items at Customon: List your designed items on their marketplace or/and sell on your branded shop. You can open your Shop in minutes at Customon. And yes, it's free! Just upload your artwork and let them take care of the rest. They offer worldwide shipping, secure payments with 256-bit SSL Encryption, and a 30-day easy return policy. They also provide local support 24/7. The company’s coffee mugs stand out as a popular option. The company is located at 180 Highway 35, Eatontown, Nj, 07724-2027.

FAQ

How do I contact customer service at customon.com?

You can contact the customer service at Customon.com in several ways. You can send an email to their support team at support@customon.com. They also provide telephone support, and their toll-free number is (833) 877-9240. If you prefer to send a letter, their address is 66 West Flagler Street - Suite 900, Miami, FL 33130. During normal business hours (9 a.m. - 9 p.m. ET Monday - Friday), you can also change your order or shipping address by calling their customer service department at 1-800-671-1727. They also have a form on their website that you can fill out and submit for support. They promise to get back to you soon after receiving your message.

FAQ

customon.com Return Policy?

Customon.com has a 30-Day Refund Policy. They ensure that you are 100% happy with your purchase. In case your order contains defective goods like a printing error, they will take back the product and repay you the money or send you a faultless product. However, because each product on Customon is made to order, they can’t make changes to orders that have been finalized and shipped. It is best to call them or cancel your order to make changes, as e-mails are answered during regular business hours in the order they are received.

Regarding the Shipping Policy, everything on the Customon Marketplace is printed just for you, so a lot of thought goes into the way each item is made and shipped. They work with a global team of manufacturers and shipping partners to get your order from the site to your door. While the majority of orders print and ship within 24-48 hours, some may occasionally take up to 3 business days. They also offer WorldWide Shipping available as Standard or Express delivery.

FAQ

What is the contact number of Customon?

The contact number for Customon is (833) 877-9240. You can also reach them via email at support@customon.com. Their physical address is 66 West Flagler Street - Suite 900, Miami, FL 33130. Please note that this information might have changed after my last update in 2021.

FAQ

How do I cancel my order on Customon.com?

To cancel or change an order on Customon.com, you must first check the status of your order. If your order is labeled “in production”, you will not be able to make changes to your order or shipping address. If your order is marked “pending”, you can cancel your existing order and place a new one with the correct information. To do this, please give them a call at 1-800-671-1727 during their business hours. If you do not do this, your order will automatically begin production the following morning. During normal business hours (9 a.m. - 9 p.m. ET Monday - Friday) you can also cancel or change your order or shipping address by calling their customer service department at 1-800-671-1727. Because each product on Customon is made to order, they can’t make changes to orders that have been finalized and shipped. It is best to call them or cancel your order to make changes, as e-mails are answered during regular business hours in the order they are received. It is therefore possible that your order could begin production before your e-mail is processed and your changes would not be able to be made.

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